BPO SERVICES

Outsourcing and Your Business

Unlock greater efficiency with Connectified’s comprehensive Business Process Outsourcing (BPO) services. Whether it's office administration, human resources, or accounting, or technical expertise like software development, cloud management and system optimisation, our BPO solutions are designed to streamline your operations, allowing you to focus on core business activities. By outsourcing these essential functions, you can reduce overheads, improve productivity and leverage the expertise of our highly skilled team.

What We Can Do For You

Office administrationManaging daily administrative tasks, including scheduling, data entry and correspondence.

Human ResourcesProviding end-to-end HR support, from recruitment and onboarding to payroll and compliance management.

AccountingOffering full-service accounting solutions, including bookkeeping, tax preparation and financial reporting.

Technical Support & DevelopmentDelivering specialised technical expertise, from creating seamless user experiences (Front End) to robust infrastructure (Back End) and maintaining system efficiency through DevOps practices.

Our Solutions

Transform your business operations through strategic outsourcing solutions that optimize resources, reduce costs and drive sustainable growth.

Key Responsibilities

Strategic outsourcing roadmap development and implementation

Process analysis and optimization planning

Vendor selection and relationship management

Risk assessment and mitigation strategies

Performance metrics development and tracking

Cost optimization and resource allocation

Transition management and change control

Build high-performing teams through comprehensive recruitment, training and development programs designed to foster excellence and innovation.

Key Responsibilities

Strategic workforce planning and talent acquisition

Customized training program development

Technical and soft skills enhancement

Performance evaluation and feedback systems

Career development pathway creation

Knowledge transfer and documentation

Team building and culture integration

Elevate your operational efficiency through data-driven management systems that optimize performance, quality, and business outcomes.

Key Features

Real-time performance monitoring and analytics

Process automation and optimization

Quality assurance and control systems

Continuous improvement program implementation

SLA monitoring and compliance

Resource utilization optimization

Team productivity enhancement

Data-driven decision-making support

Transform your daily administrative operations with structured processes that enhance efficiency, streamline workflow, and improve organisation.

Key Responsibilities

Scheduling and calendar management

Data entry and document handling

Email and correspondence management

Travel and logistics coordination

Office supply and resource management

Offering specialised IT and development services to optimise digital experiences, enhance infrastructure, and drive innovation.

Key Responsibilities

Front-end and back-end development

System administration and maintenance

IT security and risk management

Cloud solutions and infrastructure scaling

DevOps and process automation

Our BPO Projects